Collect and approve reviews
Customers get a review email after a visit. You decide which reviews to keep.
After a visit, Slate emails customers asking for a review. You can switch this email on or off, and choose how many hours after the visit it goes, under Bookings, Automated emails, Settings.
Approving reviews
- In the sidebar, open Customers, then the Reviews tab.
- New reviews show as Pending moderation.
- Click Approve or Reject. You can Hide an approved review later, and Restore it.
The top of the page shows your average rating, total reviews and this month's reviews. If you've added a Google review link to your booking page, customers who give 5 stars are invited to leave a Google review too.