All guidesEmails

Send an email to your customers

One-off emails, such as news, offers or a new class, to everyone or a group you choose.

Sending an email

  1. In the sidebar, open Marketing, then the Campaigns tab. Admins and Managers can see it.
  2. Click New email.
  3. Under Who gets it, pick a ready-made group (Everyone, Lapsed 60 days, Active members or New this month), or build your own from + Add condition.
  4. Write the subject and the email. You can add images, colours and links.
  5. Click Send me a test to check it in your own inbox.
  6. Click Send, then Send now. Or choose Pick a time and click Schedule.

Click Save this audience to reuse a group you've built. You can stop a scheduled email with Cancel schedule before it goes.

Who receives it

  • Only customers who have booked or bought something with you.
  • Never anyone who has unsubscribed. Every email has a one-click unsubscribe link.

The top of the page shows the last 30 days: emails sent and delivered, and how many people unsubscribed.

Still stuck? Get in touch and one of us will sort it with you.