Check people in and add walk-ins
The front desk view: who's booked, who's arrived, and adding people at the door.
Checking people in
- In the sidebar, open Operations, then the Check-in tab.
- Pick the session. They're grouped into right now, up next, later today and tomorrow, plus any that ended recently.
- Search for a name, or scroll the list, and click Check in as each person arrives.
The top of the session shows the total bookings, how many have checked in, and how many are still to arrive (Remaining).
Adding a walk-in
- On the session, click + Walk-in. It shows when the session has space.
- Enter their first and last name and the number of seats.
- Under How did they pay?, choose Cash, Card, Bank transfer or Other. This records the full price as paid. If the place is free, or they'll pay later, leave it blank.
- If you have a waiver, tick Customer has read and agreed to the waiver.
- Click Add walk-in.
The Today page
Today is the first page you see when you sign in. Admins and Managers see this week's bookings and takings, today's check-ins, upcoming sessions and recent bookings. Staff see their own day: today's sessions, and shortcuts to clock in, check people in and file an incident.